The New Mexico Human Services Department will host two virtual community forums to discuss the plan to support continued services for the community in Lordsburg, New Mexico and the surrounding area of Hidalgo County.
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) food benefits will receive the maximum amount for their household size for the month of January as the state continues its response to the COVID-19 pandemic, announced the New Mexico Human Services Department.
SANTA FE – The New Mexico Human Services Department received $5.3 million from the federal Coronavirus Aid, Relief, & Economic Security Act (CARES Act). A one-time $300 payment will be provided to utility vendors for households that received a Low Income Home Energy Assistance Program (LIHEAP) payment and are at least one month behind in their utility payments. LIHEAP is a program that assists approximately 70,000 New Mexico households with their home heating and cooling costs.
SANTA FE – More than 15,000 low-income New Mexico households this week began receiving a one-time payment of $465 in emergency financial assistance under a program administered by the New Mexico Human Services Department in partnership with the state Taxation and Revenue Department.
Presentation is attached.
SANTA FE – New Mexico Department of Health Secretary-Designate Tracie C. Collins, M.D. and Human Services Department Secretary David R. Scrase, M.D. provided a COVID-19 webinar update and took questions from the media today.
The presentation is attached.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. along with Dr. Denise Gonzales, Medical Director, Presbyterian Healthcare Services and Dr. Michael Richards, MPA, Vice Chancellor for Clinical Affairs, UNM Health System provided a COVID-19 Standards of Care webinar update yesterday. The online briefing was not streamed live due to technical difficulties related to the state government internet network outage.
SANTA FE – The New Mexico Human Services Department was appropriated $5 million from House Bill 1, during the second special session of the New Mexico Legislature last month to support and supplement emergency feeding operations at food banks across the state. The funds are being distributed equitably this week to the five major food banks that support all 33 counties and tribal communities through an existing hunger relief network:

SANTA FE - El Departamento de Servicios Humanos de Nuevo México recibió $ 5 millones del Proyecto de Ley 1 de la Cámara de Representantes (HB1) durante la segunda sesión especial de la Legislatura de Nuevo México a fines del mes pasado para brindar asistencia financiera de emergencia a los residentes estatales de bajos ingresos que no recibieron un pago de estímulo federal por el coronavirus. El Departamento de Servicios Humanos está trabajando con el Departamento de Recaudación de Rentas de Nuevo México (Tax & Rev Dept.) para desembolsar los fondos a las familias de Nuevo México. Este será un pago único de hasta $750 para las familias que califiquen, según la cantidad de solicitantes.

SANTA FE – New Mexico Human Services Secretary Dr. David R. Scrase said Friday his department is seeking $1.130 billion to leverage an additional $6.737 billion in federal dollars to help nearly half of the state’s residents through the unprecedented COVID-19 public health crisis. Dr. Scrase made the request in his testimony before the Legislative Finance Committee while presenting his department’s fiscal year 2022 budget request.

SANTA FE – The New Mexico Human Services Department was appropriated $5 million from House Bill 1, during the second special session of the New Mexico Legislature last month to provide emergency financial assistance to low income state residents who did not receive a federal coronavirus tax relief economic impact payment. The Human Services Department has partnered with the Taxation and Revenue Department to disburse the funds to New Mexican families. This will be a one-time payment of up to $750 for eligible New Mexico households, depending on the number of eligible applicants.
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) food benefits will receive the maximum amount for their household size for the month of December as the state continues its response to the COVID-19 pandemic, announced the New Mexico Human Services Department.
SANTA FE – A new digital resource, 5-Actions Program™(NM5actions.com) is designed to help adults (18 years of age and older) address challenges associated with alcohol, other drugs, and behavioral addictions (e.g., gambling, sex, technology, food) is free for residents of New Mexico, announced the New Mexico Crisis and Access Line (NMcrisisline.com) in partnership with ProtoCall Services, Inc., and with Digital Therapeutics Group LLC. The funding for the program is provided by the New Mexico Human Services Department, Behavioral Health Services Division.
SANTA FE – New Mexican families can now access a self-service portal to check their children’s eligibility for Pandemic-EBT benefits and update addresses, the state Human Services Department announced today.
SANTA FE – The drop box at the Child Support Enforcement Division office located at 653 Utah Avenue, in Las Cruces, N.M. was vandalized on November 4, 2020, announced the New Mexico Human Services Department.
SANTA FE – New Mexico parents can now make child support payments online with a credit or debit card, or using an electronic check from their bank account, the Human Services Department announced today. The online payment option is a convenient contactless option for non-custodial parents with active cases through the New Mexico Child Support Enforcement Division as we seek more ways to transact business without leaving home.
SANTA FE – The New Mexico Human Services Department announced that New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will once again receive the maximum amount for their household size for the month of November.
Attached is the presentation for the webinar.
Attached is the presentation for the webinar.
SANTA FE – New Mexico has been awarded two federal grants: $6 million from the Department of Justice to support those impacted by illicit opioids, stimulants and other drugs of abuse and, $3.6 million from the Federal Emergency Management Agency to address the growing behavioral health needs of the homeless and justice-involved population impacted by the COVID-19 pandemic, the New Mexico Human Services Department announced today.
SANTA FE – A new P-EBT hotline has been established for parents who have questions about eligibility or would like additional information about P-EBT benefits, the New Mexico Human Services Department announced Thursday. The new 1-833-415-0569 P-EBT hotline will be manned from 8 a.m. to 6 p.m. Monday through Friday to assist families who have flooded current phone lines with questions about P-EBT.
SANTA FE – The New Mexico Human Services Department announced that New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of October.
SANTA FE – The New Mexico Human Services Department (HSD) announced Monday the online publication of its Department Performance Scorecard – designed to demonstrate transparency and show the public its priorities and performance as it strives to achieve its mission.
Attached is the presentation for the webinar.
SANTA FE – New Mexico families will receive more than $45 million in additional food benefits – enough to feed almost 244,000 vulnerable children – following federal approval of the state’s amended Pandemic Electronic Benefit Transfer Program for August and September.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. and Behavioral Health Services Division Director Dr. Neal Bowen will provide a COVID-19 modeling and reopening webinar update and take questions from the media, Tuesday, September 29, 2020.
Attached is the presentation for the webinar.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. and Department of Health acting State Epidemiologist Dr. Chad Smelser will provide a COVID-19 modeling and reopening webinar update and take questions from the media, Tuesday, September 22, 2020.
Attached please find a copy of the presentation.
SANTA FE – The New Mexico Human Services Department is pleased to announce that New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of September.
SANTA FE – New Mexico Human Services Department Sec. David R. Scrase M.D. and Children, Youth and Families Department Sec. Brian Blalock gave a COVID-19 modeling and reopening gating criteria webinar update and took questions from the media yesterday, Wednesday, September 2.

Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a regular meeting on Friday, September 4, 2020. The meeting will begin at 10:00am and will be held virtually via GoToMeeting. The public is welcome, and information about how to join the meeting is below. Copies of the agenda will be posted and available on the Human Services Department’s website at: https://www.hsd.state.nm.us/gme-expansion.aspx. Copies may also be obtained by contacting Alex Castillo Smith, HSD Strategic Planning & Special Projects Manager at (505) 629-8652. An individual with a disability who needs a reader, amplifier, qualified signed language interpreter, or other form of auxiliary aid or service to attend or participate in the meeting should contact: Alex Castillo Smith, HSD Strategic Planning & Special Projects Manager at (505) 629-8652.

SANTA FE – New Mexico state officials today announced the appointment of Bryce Pittenger as the new Chief Executive Officer of the Behavioral Health Collaborative, beginning in October.
Attached please find the presentation for the webinar.
SANTA FE – New Mexico Human Services Department Sec. David R. Scrase M.D. and Department of Health acting State Epidemiology Dr. Chad Smelser gave a COVID-19 modeling and reopening gating criteria webinar update and took questions from the media today, Thursday, August 20.
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of July, the New Mexico Human Services Department announced today.
SANTA FE – Gov. Michelle Lujan Grisham and the New Mexico Human Services Department are celebrating August as Child Support Awareness Month, recognizing and saluting all New Mexico parents who support their children and encouraging those who have difficulty meeting or are failing to meet their child support obligations to reach out for assistance.
SANTA FE – The New Mexico Human Services Department announced today the immediate temporary closure of the Northeast Bernalillo County Income Support Division office located at: 4330 Cutler Ave NE, Albuquerque, N.M. as a result of extreme vandalism to the building including windows shattered by rocks and bullets. Northeast Bernalillo County customers who do not have a cell phone or internet access may visit any of the other three Bernalillo County offices, during the limited lobby hours, from 10 a.m. to noon daily, or anytime between 8 a.m.-5p.m. Monday through Friday for drop-off or curbside service:
SANTA FE – The New Mexico Human Services Department, Behavioral Health Services Division and the New Mexico Crisis and Access Line are announcing a campaign to raise awareness about the availability of a 24/7 statewide emotional support helpline to assist New Mexicans who are experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic.
SANTA FE – The New Mexico Human Services Department announced today the immediate temporary closure of the Roosevelt County Income Support Division office located at: 1028 Community Way in Portales, N.M. after an employee tested positive for COVID-19. Roosevelt County customers who do not have a cell phone or internet access may visit the Curry County Income Support office located at 3316 North Main Street, Suite A in Clovis, N.M. during the limited lobby hours from 10 a.m. to noon daily.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. provided a COVID-19 modeling and reopening webinar update and took questions from the media today, Friday, July 17.
SANTA FE – About 168,000 New Mexico families whose children receive free or reduced-price lunch at school will receive $67 million in Supplemental Nutrition Assistance Program (SNAP) benefits, or food stamps, this week, the Human Services Department announced today.
SANTA FE – The drop box at the San Juan County Income Support Division office in Farmington, N.M. was vandalized by a fire that was intentionally set, announced the New Mexico Human Services Department. Employees discovered the vandalism this morning and the documents in the drop box at the time of the incident were destroyed. A police report has been filed and the department is working to get the box repaired.
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of July, the New Mexico Human Services Department announced today.
El Departamento de Servicios Humanos (HSD) realizará sesiones de escucha pública para recibir comentarios sobre los procesos comerciales de HSD y la satisfacción del cliente. El departamento está buscando comentarios de clientes, proveedores, empleados, organizaciones de defensa y miembros del público sobre cómo podemos mejorar nuestros servicios para los nuevos mexicanos.
The Human Services Department (HSD) will be holding public listening sessions to receive feedback regarding HSD’s business processes and customer satisfaction. The department is seeking input from customers, providers, employees, advocacy organizations, and members of the public about how we can improve our services to New Mexicans.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. provided a COVID-19 modeling and reopening webinar update and took questions from the media today, Friday, June 19.
Comparison of Estimated Rates of Coronavirus Disease 2019 (COVID-19)
in Border Counties in Iowa Without a Stay-at-Home Order and Border Counties
in Illinois With a Stay-at-Home Order.
PowerPoint Presentation
SANTA FE – The New Mexico Department of Human Services’ Behavioral Health Services Division, today announced that it has partnered with OpenBeds, a provider of a technology platform that identifies, unifies, and tracks behavioral health and social services resources to facilitate rapid digital referrals, to launch the New Mexico Behavioral Health Referral Network. The New Mexico Behavioral Health Referral Network allows New Mexico’s treatment community to rapidly and effectively assess the needs of their patients, locate an appropriate facility, and digitally refer them to care.
SANTA FE – The Income Support Division and Child Support Enforcement Division field offices will be changing their curbside and limited lobby hours effective June 22, 2020, to allow staff to safely continue serving customers during the warmer summer days ahead, the New Mexico Human Services Department announced today.
SANTA FE – To raise awareness about the current public health crisis in tribal communities, New Mexico today launched a COVID-19 outreach campaign featuring the work of renowned Native American cartoonist Ricardo Caté, who uses humor to discuss serious topics affecting Native American communities.
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of June, the New Mexico Human Services Department announced today.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. provided a COVID-19 modeling and reopening webinar update and took questions from the media today, Friday, June 5.
SANTA FE – Every New Mexican should have health care during the COVID-19 emergency – to help expedite that process there is a new online screening tool to help New Mexicans determine what health insurance coverage they may qualify for by answering a few simple questions, the state announced Thursday. It is available at: New Mexico Health Coverage Connector.

Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a special meeting on Friday, June 5, 2020. The meeting will begin at 10:30 a.m. and will be held virtually via GoToMeeting. The public is welcome, and information about how to join the meeting is below. Copies of the agenda will be posted and available on the Human Services Department’s website at: https://www.hsd.state.nm.us/gme-expansion.aspx. Copies may also be obtained by contacting Alex Castillo Smith, HSD Strategic Planning & Special Projects Manager at (505) 629-8652. An individual with a disability who needs a reader, amplifier, qualified signed language interpreter, or other form of auxiliary aid or service to attend or participate in the meeting should contact: Alex Castillo Smith, HSD Strategic Planning & Special Projects Manager at (505) 629-8652.

SANTA FE – The Human Services Department is pleased to announce that New Mexico families who receive Supplemental Nutrition Assistance Program (SNAP) benefits are now able to use an Electronic Benefit Transfer (EBT) card to purchase eligible foods online starting today.
SANTA FE – Three graduate medical education programs will receive a total of $1 million for program development and expansion, adding 36 primary care physicians to the state’s workforce, the New Mexico Human Services Department announced Friday.
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of May, the New Mexico Human Services Department announced on Thursday.
SANTA FE – New Mexico hospitals will receive a Medicaid rate increase of up to 50percent, an estimated $66 million in additional payments to help assist them for losses they are experiencing during the public health emergency caused by the COVID-19 pandemic, the New Mexico Human Services Department announced Monday. This increase will continue for the duration of the national emergency.
SANTA FE –New Mexico families receiving food assistance through the Supplemental Nutrition Assistance Program (SNAP) will soon be able to use benefits to buy food online.
SANTA FE – New Mexico families will receive more than $97 million in additional food benefits – enough to feed about 245,000 vulnerable children -- following federal approval of a Pandemic Electronic Benefit Transfer Program.
SANTA FE – Nursing facilities across New Mexico will share $46.2 million in new Medicaid payments to help them mitigate and control the spread of COVID-19 among employees and highly vulnerable residents, the Human Services Department (HSD) announced today.
This funding provides immediate financial help to nursing facilities across the state that are on the frontlines of the COVID-19 pandemic, fighting a surge of positive tests and deaths among both workers and patients -- who are especially at risk of complications, hospitalization and death from the virus.

SANTA FE – The New Mexico Human Services Department (HSD) achieved a 96 percent monthly processing standard for Medicaid and Supplemental Nutrition Assistance Program (SNAP) applications for more than 12 consecutive months, with not a single office falling below 94 percent for two consecutive months. Thus, the Honorable Kenneth Gonzales in his opinion and order dated April 24, 2020, ruled that HSD had fully complied with the timely eligibility processing requirement and that “good cause” existed to eliminate that requirement from the consent decree.
SANTA FE – New Mexico Human Services Department (HSD) on Friday announced it is distributing an enhanced payment of Supplemental Nutrition Assistance Program (SNAP) to households that did not receive the maximum SNAP benefits during the months of March and April.
SANTA FE – New Mexico Human Services Department (HSD) on Friday announced that it is providing $35 million in immediate financial help to New Mexico hospitals for the COVID-19 pandemic. Hospitals across the country are bracing for a surge in patient demand by reconfiguring clinical spaces, purchasing additional medical supplies, and redistributing their health care workforce. At the same time, hospitals are facing sharply declining revenue due to lower patient utilization because of social distancing requirements and the cancellation of elective surgeries to conserve equipment and supplies. The combination of increasing costs and declining revenue is putting an urgent strain on New Mexico hospitals.

SANTA FE: el Departamento de Servicios Humanos de Nuevo México (New Mexico Human Services Department, HSD) anuncia que las oficinas de campo de la División de Asistencia Económica (Income Support Division, ISD) y de Sostenimiento de Niños (Child Support Enforcement Division, CSED) comenzarán con un horario limitado de sus sucursales a partir del 1ro de abril de 2020 para los clientes que no tienen un teléfono celular o acceso a Internet. La ISD y la CSED han implementado servicios en la acera para la seguridad de nuestros empleados y nuestros clientes. Si visita la oficina durante estos horarios, quédese en su automóvil y lo atenderemos. Si no tiene automóvil, se limitará a cinco el número de personas permitidas en los vestíbulos.

SANTA FE – New Mexico Human Services Department (HSD) announces the Income Support Division (ISD) and Child Support (CSED) field offices will begin limited lobby hours effective April 1, 2020 for customers who do not have a cell phone or internet access. ISD and CSED have implemented curbside services for the safety of our employees and our customers, if you visit the office during these times, please stay in your car and we will serve you.
On March 11, 2020, Governor Michell Lujan Grisham declared in Executive Order 2020-04 that a Public Health Emergency exists due to the presence of COVID-19 in the State of New Mexico. To ensure the health, safety, and wellbeing of New Mexico residents, the Supports Waiver Application Public Hearing scheduled for Friday, March 13, 2020 in Santa Fe, New Mexico will be held via conference call only.
Interested Parties: Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a regular meeting on Friday, March 6, 2019. The meeting will begin at 10 a.m. and will be held at the New Mexico Human Services Department’s Field Office at 1711 Randolph Road SE, Albuquerque, NM.
SANTA FE – The New Mexico Human Services Department announces the presence of a new Income Support Division (ISD) mobile location in Clayton, N.M. serving residents in Union County. This new mobile office strengthens ISD’s presence in the rural area, offering services closer to home so that potential customers don’t have to drive hundreds of miles to apply for assistance.
SANTA FE – The New Mexico Human Services Department (HSD) today announced the availability of $1.535 million for primary care GME programs in New Mexico. The funding addresses the urgent need of increased healthcare access and primary care physician workforce expansion. The department is currently soliciting applicants for first-year residency positions in New Mexico. Applications will be accepted until April 30, 2020
SANTA FE - State health officials are leveraging a prominent Native American cartoonist as part of a unique effort to reach Native Americans for New Mexico’s anti-opioid addiction campaign, “A Dose of Reality.”
SANTA FE – New Mexico Human Services Department (NMHSD) would like to remind our Medicaid recipients of the comprehensive tobacco cessation program that provides those willing an opportunity to quit smoking, vaping or other tobacco use.
SANTA FE – New Mexico Human Services Department (HSD) Cabinet Secretary David R. Scrase, M.D. announces the publication of the department’s first HSD Data Book. It is a summary of social, economic, and health statistics of our state. The Data Book presents, in one reference document, a diversity of information and is designed to facilitate comparisons of national, state, and county-level data.
Due to inclement weather closures in the Santa Fe area, the Public Hearing scheduled on HSR Vol. 42 No. 25 will be postponed until next Friday, January 24, 2020 from 2- 3 p.m.
SANTA FE – New Mexico Human Services Department (HSD) Cabinet Secretary David R. Scrase, M.D. announces the promotion of Kari Armijo as a new Deputy Cabinet Secretary for the department. Armijo replaces Russell Toal who left the department to become the New Mexico Superintendent of Insurance.
SANTA FE – New Mexico Human Services Department (NMHSD) funded a report, The Uninsured in New Mexico released today by the Urban Institute that finds 187,000 New Mexicans (10.5 percent) under age 65 are uninsured.
SANTA FE – The New Mexico Human Services Department (HSD) has reached a settlement agreement/addendum with the remaining five behavioral health organizations who filed lawsuits against HSD claiming that they had been damaged when the Martinez administration froze Medicaid payments in 2013.
Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a regular meeting on Friday, December 6, 2019. The meeting will begin at 10 a.m. and will be held at the New Mexico Human Services Department’s Field Office at 1711 Randolph Road SE, Albuquerque, NM. The public is welcome.
Governor Michelle Lujan Grisham, the Human Services Department and the Department of Health are excited to announce the development of a new Home and Community-Based Services (HCBS) “Supports” Waiver to aid individuals with intellectual and developmental disabilities who are waiting for Developmental Disabilities Waiver services. The Supports Waiver will be the State’s fourth Medicaid 1915 (c) HCBS waiver program serving individuals with special needs. Tribal leaders have been invited to a tribal consultation to be held on October 28, 2019.
Santa Fe, N.M. – The New Mexico Human Services Department (HSD) Behavioral Health Services Division (BHSD) in collaboration with DEA 360 and The Mark Wahlberg Youth Foundation are partnering to host a statewide Youth Summit from Oct. 21-25, 2019, to promote community health and safety and educate attendees on the growing opioid epidemic. The summit will cover seven events in five cities over five days.
Santa Fe, N.M. – Human Services Department Cabinet Secretary David R. Scrase, M.D. announces the appointment of Neal A. Bowen, Ph.D. as the new director for the Behavioral Health Services Division (BHSD) beginning November 15, 2019.
Santa Fe, N.M. – New Mexico Human Services Department (HSD) announced a new map that is being made available to the public showing which pharmacies across New Mexico carry naloxone – the medication used to reverse the effects of opioid-related overdoses. The map is currently available through New Mexico’s anti-opioid addiction website, “A Dose of Reality,” at https://doseofreality.com/naloxone/.

Project Background
For more than a decade, the Navajo Nation has passionately pursued the implementation of a Navajo Nation administered Medicaid program for its people. A series of state and federal policies over the years have provided prime foundation for this opportunity, particularly in New Mexico. In 2009, Congress passed the American Reinvestment and Recovery Act (ARRA) that amended Medicaid laws to allow for Indian Managed Care Entities (IMCEs) that are controlled by tribes and tribal entities. ARRA also offered American Indian/Alaska Native (AI/AN) enrollees and providers greater protections in Medicaid and CHIP.
Dear Secretary Perdue:
This letter will serve as the New Mexico Human Services Department’s (NMHSD) formal comments in opposition to the U.S. Department of Agriculture’s (USDA) proposal to essentially eliminate Broad-Based Categorical Eligibility (BBCE) from the Supplemental Nutrition Assistance Program (SNAP).
Dear Secretary Perdue:
I write to fervently voice my opposition to the U.S. Department of Agriculture’s (USDA) proposal to essentially eliminate Broad-Based Categorical Eligibility (BBCE) from the Supplemental Nutrition Assistance Program (SNAP).
Santa Fe, NM – The Graduate Medical Education (GME) Expansion Review Board and Advisory Group held their first two-day kickoff meeting this week in Albuquerque. The GME Board and Advisory Group will oversee the GME Expansion Grant Program that will establish grants to fund new GME programs and expand existing programs to increase the health care work force in New Mexico, particularly in the fields of primary care and psychiatry. At the meeting, the board and advisory group established their mission, vision, and three key goals.

Santa Fe, N.M. – The Human Services Department (HSD) announced Friday the next step in Gov. Michelle Lujan Grisham’s multi-phase strategy to improve New Mexico’s health care delivery network. A $78.5 million Medicaid provider rate increase, effective Oct. 1, will bolster those providers who deliver care and services to the most vulnerable New Mexicans and help rebuild and protect New Mexico’s health care delivery network, particularly in rural areas for providers of behavioral health, primary care, dental services, and teleconsultation services to Medicaid clients.

Santa Fe, NM – The New Mexico Human Services Department (HSD) announces the establishment of the Graduate Medical Education (GME) Expansion Grant Program and the GME Expansion Review Board and Advisory Group to oversee the program. The purpose is to establish grants to fund new GME programs and expand existing programs to increase the health care work force in New Mexico, particularly in the fields of primary care and psychiatry.
Meeting: Graduate Medical Education Expansion Inaugural Meeting
Date: Thursday September 5 (9:00-5:00) & Friday, September 6 (9:00-12:00)
Location: HSD Field Office: 1711 Randolph Rd., SE Albuquerque
Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a regular meeting on Thursday, September 5, 2019 and Friday, September 6, 2019. The meeting will begin at 9 a.m. and will be held at the New Mexico Human Services Department’s Field Office at 1711 Randolph Road SE, Albuquerque, NM. The public is welcome.

Dear Secretary Perdue:
We, the undersigned 17 governors — a coalition representing more than 149 million Americans — write to voice our opposition to the U.S. Department of Agriculture’s (USDA) proposal to essentially eliminate Broad-Based Categorical Eligibility (BBCE) from the Supplemental Nutrition Assistance Program (SNAP). Should this proposed rule take effect as written, hundreds of thousands of beneficiaries in our states would lose access to basic food assistance. As the Department’s own analysis reflects, many of those impacted would be among the most vulnerable in our states, including individuals with disabilities and the elderly.1 USDA’s proposal also jeopardizes access to free and reduced price meals at school for an estimated 500,000 low-income children.2 We shouldn’t be making it harder for struggling Americans to make ends meet and put food on the table — which is what this proposed regulation would do. As governors, we strongly urge you to rescind this proposed rule.

Santa Fe, N.M. – Gov. Michelle Lujan Grisham and the New Mexico Human Services Department (HSD) strongly oppose the federal government’s proposed rule changes eliminating Broad-Based Categorical Eligibility (BBCE) from the Supplemental Nutrition Assistance Program (SNAP). She joins 16 other governors who jointly signed a letter to U.S. Department of Agriculture Secretary Sonny Perdue.

Santa Fe, N.M. – Human Services Department (HSD) Cabinet Secretary David R. Scrase, M.D. and Children, Youth and Families Department (CYFD) Cabinet Secretary Brian Blalock announced plans to separate the roles of CEO for the New Mexico Behavioral Health Collaborative and the director for the New Mexico Behavioral Health Services Division, which were previously filled by a single individual. Bryce Pittenger is named as the interim CEO for the Behavioral Health Collaborative (20 percent of her time) and Mika Tari as the acting director for the Behavioral Health Services Division (100 percent of her time). HSD is actively recruiting to fill both positions with full time permanent individuals.

Santa Fe, N.M. – The New Mexico Human Service Department announced it will extend office hours for eight Child Support Enforcement Division (CSED) offices across the state until 7 p.m. Aug. 28, in honor of Child Support Awareness Month. The hours were also extended earlier this month at the locations mentioned below until 7 p.m. on Aug. 7.
Santa Fe, N.M. – The New Mexico Human Services Department has reached settlement agreements with two more behavioral health organizations to whom Medicaid payments were frozen in 2013 by the Martinez administration. Settlement agreements were reached with: TeamBuilders Counseling Services, Inc. and Counseling Associates, Inc.
Santa Fe, N.M. – Human Services Department (HSD) Cabinet Secretary David R. Scrase, M.D. announces the advancements of two leaders promoting from within the department: Karmela D. Martinez as director of the Income Support Division (ISD) and Jeremy A. Toulouse as director for the Child Support Enforcement Division (CSED).
SANTA FE – Gov. Michelle Lujan Grisham this week sharply criticized the Trump administration’s adoption of a “public charge” rule that targets vulnerable immigrant families who use public benefits, potentially disqualifying them from obtaining or renewing a green card or visa.
Santa Fe, N.M. – The New Mexico Human Service Department (HSD) will participate in Governor Michelle Lujan Grisham’s first Governor’s Cabinet in Your Community event Saturday, Aug. 10, in Albuquerque.
Santa Fe, N.M. – The New Mexico Human Service Department announced it will extend office hours for eight Child Support Enforcement Division (CSED) offices across the state until 7 p.m. for two days: Aug. 7, and Aug. 28, in honor of Child Support Awareness Month.

Santa Fe, N.M. – The Human Services Department (HSD) was notified today by Presbyterian that on June 6, 2019, Presbyterian discovered anonymous, unauthorized access gained through a deceptive email to some of Presbyterian's workforce members around May 9, 2019. HSD takes the privacy and security of client information seriously. As a steward of our Medicaid members’ information, we are working with leadership at Presbyterian Health Plan to protect any information that may have been compromised. We encourage Medicaid members who have received health care services through a Presbyterian provider and/or have been a Presbyterian Health Plan member to review their statements carefully and contact Presbyterian Health Plan if they have any questions or concerns Monday through Friday, 7:00 a.m. to 7:00 p.m. Mountain Time at: (833) 297-6405.

Santa Fe, N.M. – The New Mexico Human Services Department announced on Wednesday that Governor Michelle Lujan Grisham has proclaimed August of 2019 Child Support Awareness Month, saluting all New Mexico parents who support their children and encouraging those who have difficulty meeting or are failing to meet their child support obligations to reach out for assistance.
WHEREAS, the New Mexico Child Support Enforcement Program puts children first by encouraging both parents to assume responsibility for improving the economic and social well-being, health, and stability of their children through Paternity Establishment, Support Establishment and Support Enforcement;
Portales, N.M. – The New Mexico Human Service Department announced that the Income Support Division office located at: 1028 Community Way in Portales, N.M. closed early Tuesday, July 30, 2019, due to a neighboring building fire.
Santa Fe, N.M. – Human Services Department Cabinet Secretary David R. Scrase, M.D. announces the appointment of key leadership positions at the department.
Santa Fe, N.M. – The New Mexico Human Services Department has reached settlement agreements with three behavioral health organizations to whom Medicaid payments were frozen in 2013 by the Martinez administration.
SANTA FE – New Mexico Department of Health (DOH) and the Human Services Department (HSD) propose implementing a three phased approach to provide temporary assistance to those on the Developmental Disabilities (DD) Waitlist first and to ultimately overhaul the DD Waiver program over a 6-year period in hopes of implementing a more sustainable program that better provides the services needed and eliminates the waitlist.
Santa Fe, N.M. – The New Mexico Human Services Department encourages the public to watch the nonprofit documentary film The Shake-Up by filmmaker Ben Altenberg, made in partnership with the New Mexico Community Foundation. The film is about the 2013 New Mexico Medicaid payment freeze to behavioral health providers that was conducted by the previous administration. The Shake-Up is scheduled to air on New Mexico PBS | KNME-HD, Friday, June 21, 2019, at 9 p.m.
The New Mexico Human Services Department (HSD) is announcing its intention to raise Medicaid hospital payment rates effective July 1, 2019, as part of Governor Lujan Grisham’s focus on health care and as a critical step in fulfilling her promise to increase Medicaid reimbursement rates for providers at the center of New Mexico’s health care safety net.
reimbursement rates for inpatient and outpatient services by $168.7 million effective July 1.
The hospital reimbursement increases are part of a multi-phase strategy to address the low Medicaid reimbursement rates for those who deliver care and services to the most vulnerable New Mexicans and help rebuild and protect New Mexico’s health care delivery network.
HSD announces intention to raise certain Medicaid provider payment rates effective July 1, 2019, as part of Governor Lujan Grisham’s focus on health care and as a critical first step in fulfilling her promise to increase Medicaid reimbursement rates for providers at the center of New Mexico’s health care safety net.
Gov. Michelle Lujan Grisham on Wednesday announced her plan to raise certain Medicaid provider rates by $60 million effective July 1.
The New Mexico Human Service Department (HSD) announces that it has improved the efficiency of processing new, renewal and emergency Supplemental Nutrition Assistance Program (SNAP) applications to above the federal timeliness standard of 95 percent for all its 34 locations since Oct. 1, 2018.
Santa Fe, N.M. - New Mexico Governor Michelle Grisham signed House Bill 480, Tuesday, April 2, which was passed unanimously by both the House and Senate. This legislation expands physician residency slots in the state. The bill was strongly supported by leadership at the Burrell College of Osteopathic Medicine (BCOM), New Mexico’s newest medical school, and other health care collaborators.
Santa Fe, N.M. - The Human Services Department is pleased to publicly acknowledge and thank hundreds of employees who have contributed to improving the ASPEN system. ASPEN is the acronym for the Automated System Program and Eligibility Network that was rolled out in January of 2014. The system tracks customer’s eligibility and benefits for services like Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance to Needy Families (TANF), and also handles MCO enrollment for the Medicaid Centennial Care 2.0 program.
SANTA FE – Governor Michelle Lujan Grisham instructed the New Mexico Department of Health (DOH) and the Human Services Department (HSD) to develop a Medicaid supports waiver program to aid people with developmental disabilities in our state who are currently waiting for services.
Santa Fe, N.M. – New Mexico Human Services Department (NMHSD) announces it will issue all March food assistance benefits February 28, 2019, with an availability date of March 1, 2019. During the 35-day partial federal government shutdown, NMHSD issued the USDA’s Supplemental Nutrition Assistance Program (SNAP) February assistance early on January 20, 2019.
Landmark New Mexico Study was a Collaborative Effort Between the Human Services Department, the University of New Mexico, and Medicaid Managed Care Organizations. The New England Journal of Medicine (NEJM Catalyst) has published a case study, “A Collaborative Model to Expand Medicaid Treatment Coverage for Chronic Hepatitis C Virus,” that resulted in expanded treatment for New Mexico’s most vulnerable patients.
Santa Fe, N.M. – Gov. Michelle Lujan Grisham on Wednesday directed the Human Services Department to seek federal approval to reverse several policy decisions previously made on the Medicaid program that would have impacted nearly 700,000 New Mexicans.
Santa Fe, N.M. – Today the New Mexico State Senate unanimously confirmed David R. Scrase, M.D. as Secretary of the Human Services Department.
Santa Fe – The 13th Annual Behavioral Health Day at the Legislature is being held today, Wednesday, February 6, 2019 from 9:00 a.m. to 2:00 p.m. in the Capitol Rotunda.
Behavioral Health Day 2019 will be on February 6th at the State Legislature. Other activities will be held on February 5th and 7th to bring attention to this important issue in the ways of advocacy and training.
Due to the Federal Government shutdown, if you are eligible for February SNAP, HSD will issue your February SNAP benefits in January. They will be available on your EBT card on January 20, 2019. This is not a mistake or a bonus. The benefits you will receive on January 20, 2019 are your February SNAP benefits. The department encourages you to budget your SNAP benefits so that they last you through February.
The state Human Services Department is urging all SNAP recipients who are due for renewal of benefits in January to submit their renewal form no later than Jan. 15 in order to receive their February benefit. There are more than 25,000 SNAP households that are due for renewal, of which 14,500 are still outstanding.
Today N.M. Human Services Department (HSD) Secretary-Designate David R. Scrase, M.D. announced the appointment of his two Deputy Secretaries who will join his team to serve the hundreds of thousands of people who rely on the services provided by HSD.
“Angela Medrano and Russell Toal will join me in my effort to serve the people of New Mexico with energy, intelligence, imagination and love,” said Secretary-Designate Scrase. “Their knowledge and experience with HSD will help jump start our work to focus on measuring current performance and strategically focus on improvements into the future.”
The N.M. Human Services Department announced its decision to participate in a waiver option from the U.S. Department of Agriculture (USDA) that will provide an early issuance of the Supplemental Nutrition Assistance Program (SNAP) benefits for February.
Gov. Michelle Lujan Grisham announced her top choice to run the division in the Human Services Department that serves more than 800,000 New Mexicans. Nicole Comeaux is the new director of the Medical Assistance Division in the Human Services Department.
Today is the first day of open enrollment through Be Well New Mexico. Visit the Be Well NM website at by clicking the title of this article, or call 1-833-ToBeWell (862-3935) for more information.
10/2/2018
Centennial Care Public Forum
The state invites you to participate in a public forum and provide meaningful comments about Medicaid’s Centennial Care program. The State looks forward to receiving the public’s feedback about its managed care program annually. Per its agreement with the federal government, the State may hold the public forum as part of its Medicaid Advisory Committee (MAC) meeting. The forum will take place during the next MAC meeting on Monday, November 5th , from 1-4pm at the Garrey Carruthers State Library in Santa Fe. Providers, members, advocacy groups and other parties interested in discussing the Centennial Care program are welcome to attend. We look forward to your participation. For more information, please contact 505 827-3102.

A series of Centennial Care public events will be held in month of September. These events are an opportunity to learn about updates to the Medicaid program and get information on the Managed Care Organizations (MCOs) that will be providing Centennial Care services starting January 1, 2019.
Today, the New Mexico Human Services Department (HSD) announced September as Recovery Month, 2018. Recovery Month is dedicated to promoting prevention, treatment and recovery for New Mexicans suffering from mental and substance use disorders.
President Russell Begaye last week asked for federal support of a multi-pronged Navajo healthcare system that would serve the unique needs of the Navajo people.
The Center for Connected Health Policy's sixth annual Medicaid report finds that more state provgrams are reimbursing for telehealth services originating from the patient's home.

The image of evenings and weekends as shared family time may not be realistic for many parents and their children.
• Forty-three percent of children in the United States live with a parent who works outside the typical Monday through Friday, daytime hours.
• Half of all children who live with two parents have a parent who works a nonstandard schedule. Among children who live with two working parents, 18 percent have a mom who works a nonstandard schedule and a dad who works standard hours. Almost 1 in 4 have a father who works a nonstandard schedule (while their mother works a standard schedule). Another 18 percent live with two parents who both work nonstandard schedules.
• Single parents also work untraditional hours. Thirty percent of children living with only their mother and 37 percent of children living with only their father have a parent working a nonstandard schedule.
This data comes from the 2014 Survey of Income and Program Participation, which collects detailed information about U.S. families’ economic well-being. For more information about families with a parent working nonstandard hours, see this Census Bureau working paper on the same topic.

Expired and unused prescription drugs can be dropped off for disposal on April 28th as part of the United States Drug Enforcement Administration’s (DEA), Drug Take Back Day.
New Mexico’s high school students will have an opportunity to explore future career options in mental health and substance abuse,
We are in the electronic age, and the number of customers receiving child support payments electronically is finally catching up with the era in New Mexico. Click the title above for more information.
Have you learned about the development of the NM Opioid Hub Program, part of the BHSD State Targeted Response to the opioid crisis? The purpose of the NM Opioid STR Initiative is to address the tremendous opioid crisis by expanding access to treatment, reducing unmet treatment meds, and reducing opioid overdose-related deaths through the provision of preventions, treatment and recovery services for Opioid Use Disorders (OUDs) in New Mexico.
The Democrat-led Legislature and GOP Gov. Susana Martinez both have placed a high priority on increasing funding for the coming year to education, Medicaid, courts, law enforcement and economic development subsidies.
New Mexico HSD Announces Managed Care Organizations for Centennial Care 2.0. Please click above to read the press release. The Centennial Care 2.0 Frequently Asked Questions (FAQs) can be found by clicking on the Centennial Care 2.0 link on the HSD homepage.
One of the strongest enforcement tools the Child Support Enforcement Division (CSED) relies on is what most people refer to as the License Suspension Program. The program is formally called the Parental Responsibility Act (PRA), which is in State Statutes (NMSA 1978 §40-5A), and has been in effect since July 1, 1995. Click the title above for more information, and click the link within the article to view the official report.
The Centers for Disease Control and Prevention (CDC), National Center for Health Statistics (NCHS) has released a new data brief: Drug Overdose Deaths in the United States, 1999-2016. 22 states, including NM plus the District of Columbia, had drug overdose death rates that were higher than the national rate (19.8 per 100,000); 5 states had rates that were comparable to the national rate; and 23 states had lower rates. Click above for more information.
The New Mexico Human Services Department (HSD) has concluded its year-long analysis of parity in its Medicaid managed care programs per the requirements of the Mental Health Parity and Addiction Equity Act (MHPAEA). The final report of this analysis is posted here for public access. The report reflects the work by HSD and its Managed Care Organizations to review the NM Medicaid/CHIP delivery system to become compliant with the final parity rule.

Did you know that the Child Support Program is one of the most cost-effective government programs in the Nation? And New Mexico’s Child Support Program is no exception. At the end of Federal Fiscal Year 2016 (FFY2016) the New Mexico Child Support Program collected $133 million, of which 95% went to families, while 5% was reimbursed for public assistance funding. Those collections amounted to a $3.26 cost-effective ratio for New Mexico, meaning for every $1.00 spent, $3.26 was collected by the child support program. Child Support accounts for about half the average income of low-income parents who receive it, lifting over 1 million people out of poverty in 2015. Employers play a big role in child support collections. In New Mexico 68% of child support is collected by income withholding from an employee’s paycheck. Click the title above for a summary sheet of the 2016 NMCSED Infographics.

For the third consecutive year, NAADAC and the Substance Abuse and Mental Health Services Administration (SAMHSA) are joining forces with four Single State Authority offices and their local colleges around the country to host a series of Workforce Forums. The Workforce Forums will reach out to build awareness and educate high school and college/university students about the benefits and opportunities in the substance use and mental health disorder professions in the hope of increasing the number of college/university students choosing to enter the behavioral health field and specializing in these disciplines.
NMHSD Cabinet Secretary Brent Earnest announces that New Mexico has once again improved in Mental Health America's "The State of Mental Health in America 2018" report. Since 2015, New Mexico has improved from 46th to 21st in the overall category.
Applicants must have a family income of $52,300 or less, apply to the program and hire a contractor. An approved application will result in a 10, 15 or 20 year loan to the family, to be paid back to the Trust at 1% interest. Click the title above to see the full press release.

The results are in for the 2017 Annual Child Support Bench Warrant Amnesty and Round-Up! The NM Child Support Enforcement Division (CSED) notified more than 600 non-custodial parents (NCPs) with an active bench warrant due to unpaid child support, to inform them that during the month of August they could come into their local child support office to pay the bond and get the bench warrant quashed/cancelled and avoid getting arrested. A total of 27 NCPs took the advice and came in, paid their bond, and avoided being arrested. The money collected through the Amnesty portion of the month totaled $ 52,474.50. Those who failed to take advantage of the Amnesty offer faced the possibility of arrest when CSED handed over more than 450 bench warrant packets to the New Mexico State Police for the Round-Up that took place in several New Mexico cities/towns.
During the early morning hours of Monday, August 28, 45 NCPs were in the statewide Round Up, plus an additional 23 had been arrested prior to or after the Round Up for a total of 68 arrests. As of September 21, 2017 a total of $45,198.90 had been paid in bonds. The total of the August Amnesty and Round Up comes to 95 arrests and quashed/cancelled warrants and $97,673.40 in collections for New Mexico’s families.

The New Mexico Health Care Workforce Committee conducts an annual study of the supply and distribution of the state's health care providers in order to provide its report to the Legislature by October 1. New Mexico is a national leader in its ability to identify and offer in-depth analysis of provider shortages. This year's report for the first time includes data from certified nurse midwives, licensed midwives and emergency medical technicians. It also provides an updated analysis of the registered nurse workforce, the first since the 2013 report. The Committee offers recommendations for building the provider workforce. While it might not be possible to act on all recommendations, given the state's funding limitations, the committee's recommendations may be considered a roadmap for future initiatives.
10/25/2017
Telephone Identity Theft Scams
There have been reports about what appears to be an identity theft scam by callers claiming to be representatives of the “Health and Human Services Department.” These solicitors are calling individuals several times a day and asking for their name, providers and other health related information. These callers are not affiliated with the New Mexico Human Services Department, its Medicaid program, the Centennial Care managed care organizations, or the Centers for Medicare and Medicaid Services. If you have received an unsolicited call from someone claiming to be a representative of the Human Services Department or the New Mexico Medicaid program, you may file a complaint with the Federal Trade Commission at https://www.ftccomplaintassistant.gov. If you have already fallen victim to this or a similar scam, please visit http://www.identitytheft.gov.

The Human Services Department has held a series of Public Hearings, and the Medical Assistance Division is accepting comments from the public about Centennial Care 2.0 until 8:00 pm MST on Monday, November 6.
The final hearing will be held in Albuquerque on October 30, 2017. This meeting will have a phone line available for any member of the public to join the public hearing or provide comments by phone. Click on the title (Centennial Care 2.0 Update) above for more information about Centennial Care 2.0 and the Public Hearings.
The Human Services Department has received an extension from the Centers for Medicare & Medicaid Services (CMS) until January 1, 2018 for compliance with the Mental Health Parity and Addition Equity Act.
Click the title above to see the CMS extension letter.
9/28/2017
Centennial Care 2.0 Update
The Human Services Department, Medical Assistance Division (MAD), is accepting comments from the public about the Medicaid health care program known as Centennial Care and changes to the program being considered as part of the renewal of the Centennial Care federal waiver that will be effective on January 1, 2019. Comments will be accepted until 8:00 pm MST on Monday, October 30, 2017. Visit the Human Services Department website (hsd.state.nm.us) to learn more about the Centennial Care waiver renewal.
The Department will hold four public hearings in different regions of the state to receive comments about the draft waiver.
5/31/2017
Medicaid Telephone Identity Theft Scam
There have been reports of what appears to be an identity theft scam by callers claiming to be representatives of the New Mexico Medicaid program. These solicitors are calling individuals several times a day and asking for their name, Social Security Number, and Medicaid number. Medicaid recipients should never provide personal information such as Social Security Number or Medicaid identification numbers over the phone to unsolicited callers.
These callers are not affiliated with the New Mexico Human Services Department, its Medicaid program, the Centennial Care managed care organizations, or the Centers for Medicare and Medicaid Services.
If you have received an unsolicited call from someone claiming to be a representative of the Human Services Department or the New Mexico Medicaid program, you may file a complaint with the Federal Trade Commission at https://www.ftccomplaintassistant.gov. If you have already fallen victim to this or a similar scam, please visit http://www.identitytheft.gov.

5/31/2017
Estafa de Robo de Identidad de Medicaid por Teléfono
Ha habido informes de lo que parece ser una estafa de robo de identidad por personas que reclaman ser representantes del programa de Medicaid de Nuevo México. Estos individuos llaman a las personas varias veces al día y le piden su nombre, número de Seguro Social y número de Medicaid. Los destinatarios de Medicaid nunca deben proporcionar información personal como su número de Seguro Social o números de identificación de Medicaid por teléfono a personas no solicitadas.
Estas personas que llaman no están afiliadas con el Departamento de Servicios Humanos de Nuevo México, su programa de Medicaid, las organizaciones de cuidado administrado de Centennial Care o los Centros de Servicios de Medicare y Medicaid.
Si usted ha recibido una llamada no solicitada de alguien que afirma ser un representante del Departamento de Servicios Humanos o del programa de Medicaid de Nuevo México, usted puede presentar una queja ante la Comisión Federal de Comercio en https://www.ftccomplaintassistant.gov. Si usted ya ha sido víctima de esta o una estafa similar, por favor visite www.identitytheft.gov.

The New Mexico Human Services Department (HSD) is looking at improvements to the Centennial Care (New Mexico Medicaid managed care) program that can be implemented in the “second generation” of that program, which we call “Centennial Care 2.0”.
A pre-application Concept Paper has been developed and will be used as a basis for seeking additional input through public comments through this website and a series of public and tribal meetings held throughout the state in June and September 2017. Additionally, the public is welcome to submit comments to HSD through the online form, by email to HSD-PublicComment@state.nm.us or by mail.
The deadline for submitting comments at this stage of the waiver renewal process (pre-application concept paper and application development) is July 15, 2017.

The New Mexico Human Services Department (HSD), Behavioral Health Services Division (BHSD), Office of Substance Abuse Prevention (OSAP) is posting this notice to allow for public comment on the Substance Abuse Prevention and Treatment (SAPT) Block Grant Federal Fiscal Year 2016 Synar Component Final Report. The report is substantially complete, but the public should be aware that the report is currently in draft form. A final State version will not be available until the U.S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration (SAMHSA) has approved the final draft. Written comments must be sent to the attention of Brian Chavez, Synar Program Coordinator, by fax (505) 476-9277 or email: BrianL.Chavez@state.nm.us by close of business on December 14, 2016.

New Mexico Human Services Department Cabinet Secretary Brent Earnest announced today that New Mexico improved fourteen spots, from 36 to 22, in Mental Health America’s annual rankings, “The State of Mental Health in America 2017.” The state’s vastly improved overall rank shows a lower prevalence of mental illness and higher rates of access to mental health care in New Mexico.
10/4/2016
Centennial Care Public Forum
The Human Services Department invites you to participate in a public forum and provide meaningful comments about Medicaid’s Centennial Care program. The Department looks forward to receiving the public’s feedback about Centennial Care, nearing the end of its third year. Per its agreement with the federal government, the State may hold the public forum as part of its Medicaid Advisory Committee (MAC) meeting. The forum will take place at the next MAC meeting on Monday, November 14th, from 1-4 p.m. at the Garrey Carruthers State Library in Santa Fe (1209 Camino Carlos Rey, Santa Fe, NM 87505). Providers, members, advocacy groups and other parties interested in discussing the Centennial Care program are welcome to attend. We look forward to your participation. For more information, call 505-827-3101.

The New Mexico Human Services Department announced today that the number of New Mexicans without health insurance coverage dropped by nearly 25 percent last year. Since Governor Susana Martinez took office in 2011, New Mexico’s uninsured rate has plummeted by nearly half.
Today, for the fifth straight year, Governor Susana Martinez announced a crackdown on parents failing to pay child support. The child support bench warrant operation begins this week and continues through the end of the month.
Today, New Mexico Human Services Department (HSD) Secretary Brent Earnest announced that the New Mexico Crisis and Access Line (NMCAL) is helping more New Mexicans find the help, services, and support they need for mental health crises such as anxiety, depression, substance abuse, and others. NMACL fielded 2,952 calls last month alone, 16,000 in the first six months of this year, and more than 21,000 calls in 2015.
New Mexico Human Services Department/Income Support Division recently received the 2015 SourceAmerica® National Achievement Customer Award (Non Federal) in recognition of the department’s support of employment for people with disabilities. HSD/ISD works with local nonprofit agency, Adelante Development Center, to help provide employment opportunities to 111 people with disabilities.

The New Mexico Human Services Department (the Department) must comply with the State
Legislature’s mandate in 2016 House Bill 2, which states that “the department shall reduce
reimbursement rates paid to Medicaid providers…” As such, there will be reductions to many
Medicaid provider payment rates beginning on July 1, 2016. The Legislature approved an increase of $21 million in general fund matching revenue for the Medicaid program; however, program costs and enrollment are outpacing available resources, ultimately leaving a gap of about $400 million between projected expenditures and available revenue. These reductions will result in targeted savings, while still ensuring that Medicaid provider reimbursement is reasonable.

After another increase in 2015, more New Mexicans than ever before are getting the mental health and/or substance abuse services they need. In fiscal year 2013, 87,373 New Mexicans received behavioral health services. In 2015, that number increased to 153,031. This represents a 75 percent increase from 2013, which means more New Mexicans are receiving behavioral health services than ever before.
To accommodate enrollment growth and continue improving the Medicaid program while meeting the budget requirements set by the Legislature, the Human Services Department is seeking input from New Mexicans on how best to address the budgetary shortfall. Click here to find out how to submit your comments about Medicaid cost containment initiatives.
The 10th Annual Behavioral Health Day at the Legislature will be held on Saturday, January 30, 2016 from 9:00 a.m. to 2:00 p.m. in the Capitol Rotunda. Twenty-six individuals and ten programs from throughout New Mexico will be honored as behavioral health service champions in their respective communities.
Today, the New Mexico Human Services Department announced an additional clothing allowance that will help more than 15,000 children throughout New Mexico. Effective Jan. 1, eligible households will receive an additional $50 per child to buy clothes for the second half of the school year.
The New Mexico Human Services Department (HSD) and New Mexico Department of
Veterans’ Services (DVS) have launched new online portals that will act as “one-stop shops” to help
people find and navigate the behavioral health-related and veterans services available to them.
The New Mexico Human Services Department (HSD), Behavioral Health Services Division (BHSD), Office of Substance Abuse Prevention (OSAP) is posting this notice to allow public comment on the Substance Abuse Prevention and Treatment (SAPT) Block Grant Federal Fiscal Year 2016 Synar Component Final Report.
The New Mexico Human Services Department’s (HSD) campaign to raise awareness of prescription drug abuse, called A Dose of Reality, has been awarded the 2015 Silver Cumbre Award for public service campaigns from the New Mexico chapter of the Public Relations Society of America.
Today, New Mexico Human Services Department Cabinet Secretary Brent Earnest announced that New Mexico has improved ten spots in Mental Health America’s annual rankings, The State of Mental Health in America. New Mexico showed significant improvement across the board in these rankings, including overall, adult, youth, need, and access categories.
10/19/2015
Centennial Care Public Forum
The State invites you to participate in a public forum and provide meaningful comments about Medicaid’s Centennial Care program. The State looks forward to receiving the public’s feedback about its managed care program during the first 18 months of its implementation. Per its agreement with the federal government, the State may hold the public forum as part of its Medicaid Advisory Committee (MAC) meeting. The forum will take place at the next MAC meeting on Monday, November 23rd, from 1-4pm at the Garrey Carruthers State Library in Santa Fe. Providers, members, advocacy groups and other parties interested in discussing the Centennial Care program are welcome to attend. We look forward to your participation. For more information, contact 505 827-3102.
10/1/2015
ICD-10 Implementation Provider Support Contact Information
Beginning October 1st 2015, Xerox Provider Relations will have a new telephone option to accommodate Provider related ICD-10 inquiries. Business hours are 8 a.m. - 5 p.m., Monday – Friday and Thursday 8 a.m. – 4 p.m.
General ICD-10 Questions and Issues: Xerox PR Call Center 1-800-299-7304 Option 7 or Locally at 505-246-0710
Electronic Submission (EDI) Questions: Xerox HIPAA Helpdesk 1-800-299-7304 Option 6 then Option 4
ICD-10 Test File Questions or Issues: Xerox HIPAA Helpdesk 1-800-299-7304 Option 6 then Option 4
ICD10 Testing and Provider information:
https://nmmedicaid.acs-inc.com/static/ProviderInformation.htm#ICD_10Testing
For the fourth year in a row, Governor Susana Martinez announced the success of New Mexico’s annual child support bench warrant round up. This year’s program collected more than $150,000 in unpaid child support.
8/31/2015
SNAP Fraud Alert
There have been reports of the general public receiving unsolicited calls from what appears to be the SNAP toll free information hotline number: 1-800-221-5689. The unsolicited callers are requesting personal information offering assistance for filling out a SNAP application or other non-SNAP related services such as home security systems. Never provide personal information or your credit card number over the phone to unsolicited callers. This outside entity that has “spoofed” the SNAP toll free information hotline number is not affiliated with FNS or SNAP. If you suspect that you are receiving illegitimate calls from 1-800-221-5689, you may file a complaint with the FCC. If you have already fallen victim to this or a similar scam, please visit: http://www.ftc.gov/bcp/edu/microsites/idtheft/ for more information on identity theft.

Today, Governor Susana Martinez announced the expansion of the state’s mental health crisis hotline, a phone line established in 2013 that provides New Mexicans access to local assistance and resources during a mental health crisis. The expansion of the New Mexico Crisis Line (NMCAL) includes additional funding and certified peer counselors, which will help improve access to treatment and care to New Mexicans or their loved ones experiencing mental health or behavioral health crises.
5/18/2015
Centennial Care Expands Behavioral Health
ICYMI: Abq Journal: Editorial: Revamped systeme expands NM behavioral heatlh care http://t.co/n7gKs17DPg ??
We have seen an 83.79% increase in the number of behavioral health consumers being served. This represents more consumers served by the State than ever before!
5/12/2015
Significant Increases in Behavioral Health Consumers Served
ICYMI: ABQ Journal: State reports significant increase in behavioral health consumers http://goo.gl/hkNY8H
Today the New Mexico State Senate confirmed Brent Earnest as Secretary of HSD by a vote of 38-0.
Legislators to honor behavioral health STARS.
The New Mexico Human Services Department’s (HSD) Child Support Enforcement Division (CSED) and the New Mexico Department of Game and Fish (DGF) are reminding all non-custodial parents who are interested in hunting or fishing licenses that they must first be in compliance with the Parental Responsibility Act (PRA).
Debido a un cambio en los proveedores de EBT, habrá una interrupción temporal a partir Sábado, 21 de febrero 2015 a las 10:00 pm hasta el Domingo, 22 de febrero 2015 a las 7:00 am.
Due to a switch in EBT vendors, there will be a temporary outage beginning Saturday, February 21, 2015 at 10:00pm through Sunday, February 22, 2015 at 7:00am
New Mexico has seen an increase in the number of consumers who have been seen for behavioral health services. The infographic outlines the data and the increases across all age groups.
The venue for the SNAP E&T and ABAWD rule hearing has been changed. The hearing will now be at the Harold Runnels Building Auditorium, 1190 St. Francis Drive, Santa Fe, NM. The time has not changed and remains from 9:00am-10:00am.
For the third year in a row, Governor Martinez announces a two-part crack-down on non-custodial parents who aren’t paying child support. The child support bench warrant operation starts August 4 and continues through the end of August.
The New Mexico Human Services Department and the New Mexico Department of Health announced that Centennial Care will cover a medication used to revive an individual experiencing a drug overdose. Naloxone, also known by its brand name Narcan, is a prescription medication that can be sprayed into the nose of a person experiencing an overdose from opioids (such as heroin, methadone, or prescription pain medications like oxycontin, hydrocodone, etc.) in order to reverse the overdose.
6/17/2014
BHSD Behavoral Health Entity RFP Pre-Bidders Conference
BHSD is holding a pre-proposal conference for our BH Entity RFP tomorrow at 10:00 a.m. in the Large Conference Room at 37 Plaza la Prensa. Any potential bidder is welcome to attend.
The Medicaid Advisory Committee will meet on June 16th from 1:00pm-5:00pm.
Location: Apodaca hall at the old P.E.R.A. Building (just east of the Capitol roundhouse building)
1120 Paseo De Peralta
Santa Fe, NM 87501
The Centennial Care Public Forum will take place at this meeting. Click the title for the new agenda.
5/7/2014
MAC Meeting Postponed
The May 12th MAC meeting has been postponed until June. HSD must schedule a larger venue for the meeting. We apologize for any inconvenience caused by this delay. The new meeting date, time and location will be announced soon. Please check back here for details.
Today HSD released a statement and point-by-point refutation of State Auditor Balderas' politically motivated audit.
1/27/2014
New Lobby Hours
Due to expansion of Medicaid categories, our offices are experiencing high volumes of applications. In order to process your applications more timely, we are temporarily changing our office hours. The new lobby hours will take effect Monday, February 3rd.
LOBBY HOURS: 9:00am-4:00pm
You can also apply for services online at http://www.yes.state.nm.us/ or contact our customer service center at 1 (800) 283-4465.
YES-NM now has three other features you can use:
1. Report My Changes: Allows you to report a variety of changes including income, expenses, household composition, death, births, address, and marital status.
2. Renew My Benefits: Allows you to recertify your case that is due in the following month.
3. Check My Benefits: Allows you to view information about your case including the status of your benefits, any upcoming or missed appointments, any outstanding verifications needed, and the status of any Change Reports, Recertification or Fair Hearing requests.

HSD has compiled the fact sheet posted here to help assist with behavioral health resources during this stressful period in Roswell. If you are in need of immediate assistance, please contact NMCAL at 855-NMCRISIS (855-662-7474).
Additional behavioral health resources are available to those in Roswell this evening. Please click on the press release for details.
The New Mexico Human Services Department (HSD) announced the release of two additional Medicaid pay-holds to agencies audited by the State earlier this year.
The Human Services Department (HSD) announced that it is replacing its aging eligibility determination system to provide continuous service to over 800,000 New Mexicans in need.
The New Mexico State Police, Bernalillo County Sheriff’s Officers, and other law enforcement agencies will begin the “round-up” portion of the Child Support Enforcement Bench Warrant Program for delinquent non-custodial parents on Friday, August 23, 2013.
The New Mexico Human Services Department’s (HSD) Child Support Enforcement Division (CSED) is encouraging every one of the more than 700 individuals with bench warrants issued due to delinquent child support payments to visit one of the 14 CSED offices across the state and pay up to get their bench warrant quashed before law enforcement begin their round-up later this month.
New Mexico’s Human Services Department (HSD) Secretary Sidonie Squier testified before the Legislative Finance Committee, offering some clarity about the state’s recent audit of 15 behavioral health care agencies’ billing practices.
The federal Centers for Medicare & Medicaid Services (CMS) has approved the New Mexico Human Services Department’s (HSD) 1115 Waiver, known as “Centennial Care.”
State of New Mexico Executive Office Santa Fe, New Mexico
HSD Selects Contractor to Assist in Exchange Development
State of New Mexico Executive Office Santa Fe, New Mexico
Governor Susana Martinez Encourages New Mexicans to Celebrate Good Mental Health During the Month of May
After a disaster, such as a wildfire, you may experience feelings of sadness, anger, guilt, or numbness. You may have trouble sleeping, be constantly “on the lookout” for danger, or be jumpy, irritable, or angry. Contact with certain people, sights or sounds may bring back bad memories of the fire or an overwhelming sense of grief. These are all normal reactions to stress.
NM Behavioral Health Collaborative Meets Thursday, April 12 in Santa Fe
NM Behavioral Health Collaborative Meets Thursday, January 12 in Santa Fe
NM Behavioral Health Collaborative Meets Thursday, October 13 in Santa Fe
Human Services Department Recognized for Efforts to Provide Timely Nutrition Assistance to Those Most in Need
Governor Susana Martinez Proclaims September National Substance Abuse Disorders and Mental Health Recovery Month in New Mexico
Santa Fe – On August 1, 2011, the NM Works contract in the amount of $8,722,416.37 was awarded to SL Start and Associates, LLC, a for-profit company based in Spokane, WA. Administrative offices in New Mexico are located at 2501 Yale Blvd SE, Suite 104, Albuquerque, NM 87106.
New Mexico Medicaid Director Selected for Medicaid Leadership Institute. Initiative will enhance the leadership capacity of Medicaid directors to pursue innovation in publicly financed programs to deliver higher quality, more cost-effective health care services.
Santa Fe – Today marks the mid-way point for the child support bench warrant amnesty period. Last week Governor Susana Martinez rolled out the new child support bench warrant program in Bernalillo, Sandoval, and Valencia Counties.
Child Support Enforcement Division Posts Record Collections. Collections Increase by 7% Over Previous Fiscal Year for a Total of $123.5 million
NM Behavioral Health Collaborative Meets Thursday, July 14 in Santa Fe
NM Human Services Department Selects Finalist for Statewide New Mexico Works Program Provider
HSD to Open SCI for Limited Population Additional 5,000 New Mexicans to Receive Low Cost Healthcare Through an Innovative Pilot Project
Human Services Department Recognized for Excellence in Programs